“How do you get to Carnegie Hall?” “. . . Practice, practice, practice?”
Repetition alone will not make your presentation perfect; in fact, it may actually instill imperfections. But what happens when practice is accompanied by clear, direct, actionable feedback? That’s when you go from boring to bravo!
Below are five Professionally Speaking tips for soliciting solid, constructive and, most importantly, actionable feedback.
Pro Tip #1: Gather an audience. After you’ve rehearsed aloud and are becoming more confident with your talk, bring in colleagues, family and/or friends to simulate an audience. Choose people you trust so the feedback you receive will help you get to the next level.
Pro Tip #2: Request listener feedback. While you may trust their feedback, colleagues or family may be hesitant to offer what they view as criticism. Let your “test audience” know that you’re open to what they have to say and encourage them to candidly share their comments and ideas.
Pro Tip #3: Ask for specific “how to’s”. The best kind of feedback addresses specific behaviors, so coach your audience to be as detailed as possible. Provide an example to help them understand the type of detail that would be useful. Typical feedback may be, “You need more gestures”. More specific feedback would sound something like this, “Using gestures when you say X would really emphasize your point. Here’s a type of gesture that might work.”
Pro Tip #4: Clarify, don’t debate. When your listeners provide feedback, fight the urge to be defensive — remember, you’re asking for honest opinions and are not obligated to adopt every suggestion made. Instead, ask questions to clarify any comments that are unclear, and graciously accept all feedback.
Pro Tip #5: 15-Minute test. Another strategy to keep feedback relevant and actionable is to ask your listeners, “If I only have 15 minutes to make changes, what would you suggest I do differently?” Again, ask for specifics. With this approach you can distinguish between the“must do’s” and the “nice to’s”.
To ensure all feedback is constructive follow the S.M.A.R.T principles described in this SpeakerToolbox: Giving Constructive Feedback. By integrating the knowledge gained from your test audience into your next prep session, you’ll be leveraging the power of practice as well as feedback — and be confident, heard and inspiring when you step up to speak.